Part of the Project Management Office (PMO), in charge of corporate IT programs.
Provide Project Management methodological support to IT technical leaders, during project planning step. Direct project execution. Identify and track risks and issues. Plan and distribute information to key stakeholders. Report project performance to corporate top management.
2010 - 2011• Execute Project Management activities in LATAM to meet scope, time, budget and quality objectives
• Reviewed progress of each project or assignment in the region, coordinates activities and solved problems/delays.
• Performed training to customer staff
• Maintain contact with client to ensure that their expectations are being satisfied.
• Coordinated the activities of 2 Project Managers to ensure the different technical phases of the project go on cost and time.
• Communicate efficiently and effectively among project stakeholders
2009 - 2010• Managed planning, executing, monitoring and control phases of installation projects in Caribbean, Central-America and Venezuela in operator's network, both IP and signalling networks.
• Managed service specification with technical teams and customer
• Managed relationships with providers when conducting and administering procurements
• Managed installation and integration activities
• Provided support to Sales and Pre-Sales teams :
- understand prospect needs
- provided work duration estimates
- answered RFQ/RFI
- presented technical solutions based on the product
• Reported to GM improvements for profitability and business opportunities.
2007 - 2009• Managed VAS projects based on platform integrated in the operator network :
- identify project needs and turn business needs into technical specification
- manage provisionning, billing, reporting needs
- identify functional departments within operator and ensure common understanding
- plan and control specific developments
- plan and direct deployment operations
- get formal acceptance from customer
- perform hand-off to operations
• Performed technical trainings on the scope of the VAS platform
• Managed platform migration and upgrade
• Accountable for customer satisfaction
• On-site support
2006 - 2006Analyzed, designed and developed a software architecture compliant with physical phenomenon and real time constraints.
2004 - 2005Web-oriented applications development